"How To Avoid Being Ripped Off by Unethical Contractors"

• Make sure that the contractor has and established place of business.

• Call the NJ Division of Consumer Affairs Action Line at (201) 648-3295 to check out the firm's outstanding complaint record.

• Ask for credit references.

• Ask for copies of insurance.

• Get a written statement that all building code requirements will be met and denote who will be responsible for obtaining building permits.

• Ask for the names of at least two satisfied customers.

• Get at least two estimates.

• Be suspicious of bids that are unrealistically to low.

• Be wary of contracts that permit the use of "equivalent" materials.

• Don't cut corners with cheap materials or "bargain" prices.

• Don't pay in full for any work in advance.

• Be sure that the contractor's guarantees for covers workmanship and materials.

• Before signing the contract, read the fine print and make sure everything is in writing!

Directory of Consumer Assistance

• New Jersey Remodelers Assc. -- (609) 365-NJRA

• Burlington County Office of Consumer Affairs -- (609) 265-5190

• Camden County Office of Consumer Affairs -- (609) 757-8397

• Gloucester County Office of Consumer Affairs -- (609) 853-3349

• New Jersey Division of Consumer Affairs  (201) 648-3622